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Frequently asked questions

What is the return policy?

We accept returns within 14 days of receiving your order. Products must be in their original packaging and show no signs of use.

What payment methods do you accept?

We accept all major credit cards. Visa, Mastercard, American Express, Apple Pay & Google pay

When will I get my order?

The estimated delivery time is 3 to 8 business days, depending on your location and the shipping method selected.

What should I do if I receive a damaged or incorrect item?

We are sorry for the inconvenience. Please contact our customer support within 30 days of receipt, providing photos of the product and your order number so we can resolve the issue quickly.

How much does shipping cost?

O custo do envio varia consoante o peso da encomenda e o destino. O valor exato será calculado no momento do checkout. Oferecemos envio gratuito em compras superiores a £30.00

Need help? Our support team is always available

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